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Strategic Communications: the Whole is Greater Than Its Parts

When it comes to effective strategic communications, marketing and reputation management the whole is greater than the sum of its parts.

 

Effective strategic communications or public relations should help move a company or an organization forward toward its strategic and business goals.

 

More than ever you cannot put a price on reputation.  So, it's very important that communications is more than the logo, or the slogan or the newsletter.  It takes a holistic view across an organization and its inside and outside stakeholders.

 

It helps an organization reach people more effectively through all the noise and clutter out there.  We are all on information overload and so we are much more likely to listen to those we view as reliable, trusted sources of information.    A logo, a company's colors, a tagline, marketing materials, are more effective if they mean something (it comes from a trusted source, it covers information you are interested in) as well as looks good, is relevant and reads well.  

 

You can have the greatest brochure ever but if the people you are trying to reach never see it or aren't inclined to read brochures what purpose does it serve? 

We aren't in the propaganda business -- you can't just load a plane full of flyers and then buzz a city dropping leaflets everywhere.

 

Effective communications and marketing needs to be integrated, two-way and consistent -- the most successful communications relies on everyone being in the loop and helping people understand how different ideas tie together. 

 

Communications is a key integrator and can help answer fundamental questions like:

 

Why are we doing this?

Why is this important? And, of course,What's in it for me?

 

The tactics, the how or the means by which you reach people, needs to come from the purpose -- the what you are doing, and the why you are doing it.

 

Once you know the what (the strategy and purpose) you can then ask -- who are we trying to reach and who are our most trusted voices and best means of reaching them?

 

 

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Effective Communications = M-Powerment